Most car owners know the stigma of taking your car to the shop to get fixed. But no matter if it’s just for maintenance or due to a car accident, having your vehicle serviced is required. Most car owners assume that the shop will try to take advantage of them and squeeze every possible dollar out that they can for “maintenance fees” or some other “issue” they claim to have found. While there are some sleazy shops out there, not every auto shop experience needs to end with you feeling abused, disgusted, and broke.
AAA has been around since the 1970s, and they inspect auto shops around the country in order to find the best of the best. Only shops that pass their rigorous inspection are allowed to carry the AAA logo. But AAA has taken their inspections one step further with the Top Shop Awards. This award is given to facilities that go above and beyond everyday customer service and quality auto repair.
Luckily, there are a few shops in Washington State that have earned the Top Shop Award from AAA. In order to receive this award, these shops have a year-end customer satisfaction index of 99% or higher, participate in community service, and have current ASE certification. If you want a trusted auto repair shop in Washington, these are the shops to visit.
Bothell Auto Shop
The Bothell Auto Shop is not just a 1x winner of the Top Shop Award, but a 5x winner. Along with Top Shop, they have also earned a Blue Seal of Excellence from the ASE and have been given an A+ rating by the Better Business Bureau. They offer a very nice three-year/36,000-mile warranty on their work and their parts, which means you don’t have to worry about the quality of the work they do or the parts they use on your vehicle. They also provide lifetime collision repair on metal, mechanical, and parts, materials, and installation—which is not something you see every day from many auto shops. So if you want to put your vehicle in the hands of trusted professionals, then Bothell Auto Shop is the place to go in Washington.
Circle Square Auto Care
The Circle Square Auto Care in Port Hadlock, Washington, has also been named a AAA Top Shop Award recipient for many years. Their technicians are certified, and they use the most recent technology and equipment to ensure your car is handled properly and with care. Along with a warranty on their parts and labor, they also excel in customer service. Circle Square will provide shuttle service to their customers, which is always an added perk instead of being stuck at the repair shop while they work on your car. If you live in the Port Hadlock area, be sure to check Circle Square out.
Auburn Foreign and Domestic
No matter if you have a domestic or foreign car, residents in the North Auburn area should take their vehicles to Auburn Foreign and Domestic for maintenance and repair. This family-owned and operated auto shop truly resonates customer service and takes it to the next level. They treat all of their customers like family. Not only will they treat your vehicle with the utmost care it deserves, but they also offer a family-friendly waiting room for guests. Like the other auto shops on this list, they too offer a three-year/36,000-mile warranty on their parts and labor to ensure you walk away happy and confident in the service you just received.